AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |
Back to Blog
What Is Your Military Service Number3/28/2021
X We cant find that ZIP Code.Try again. Support Wireless Cancel or reactivate ATT service for U.S.Want to cancel or restart your service after a deployment Heres what to know if youre a member of the U.S.
DETAILED INFO Military or service member cancellation or reactivation Are you being deployed or transferred by the U.S. Do you want to cancel or suspend your wireless service If youre an eligible service member or qualified dependent, you may have options. Thanks to the ATT service member cancellation suspend policy, the Servicemembers Civil Relief Act (SCRA), and state laws you can: Pay no early termination fees (ETF) Cancel service without keeping your number Keep your number and reactivate your service within 39 months Show more Eligibility requirements General requirements You can hold or cancel service under the SCRA if youre: Going on active duty deployment Going to basic training, boot camp, full-time training, or annual training Attending a school designated as a service school by federal law or by the secretary of the related military department Transferring from base to base In the Reserves or National Guard and are called to active duty A service member or a dependent of a service member in the Army, Navy, Air Force, Marines, Coast Guard, Merchant Marines, Commission Corps of Public Health, Commission Corps of NOAA, National Guard, state military forces, or organized militia called into active service by a state governor Being transferred for 90 days or more (or the time period given by your state of residence) In good standing with your account and agree to pay the latest bill Deployed after your ATT service contract began Listed as an active member of the U.S. U.S. Department of Defense You can look for more info on your rights on the National Guard website or similar websites for your state. ![]() Recent equipment upgrades: If you upgraded equipment within 14 days of your cancellation request, be sure to return the equipment to the point of sale. Online orders: If you placed your order online and picked it up in a store, be sure to return it to an ATT-owned store so we can waive the restocking fee. Installment agreements: You may be able to keep your device or accessory without making any additional monthly payments. Rollovers: Rollover Data and Rollover Minutes expire as soon as we cancel your account. Partial-month charges: If your service is canceled in the middle of a bill period, well prorate your bill. You only pay for the days you had the servicenot the full month. Automatic payments: AutoPay automatically ends 90 days after your final bill is paid. What Is Your Military Service Number Full Name OfCanceling your service To cancel your service, send all of the following info when you contact us: Account name (as it appears on the bill) Account number Phone numbers you want to cancel Date to cancel the lines Full name of the service member being deployed Deployment date The option youre choosing ( cancel or cancel and hold ) Show more Reactivating your service Ready to restart your ATT service Have this info handy when you contact us: Your name as shown on the account Your account number The phone numbers you want to reactivate The date you want your service to start again Keep in mind: When you restart your ATT service, youll have to choose from our currently available plans and add-ons. If you had insurance before holding your service, well add an insurance option from our current offerings to your account when you restart your ATT service. How to contact us for cancellations and reactivations Contact options Email Submit requests and copies of deployment orders to the ATT Military Support Team: ATTMilitarySupportTeamamcustomercare.att-mail.com Include Military Cancellation or Military Restoral in the subject line of the email. Compress documents larger than 2MB in a zipped file before attaching them. Fax 847.513.5954 (long distance charges may apply) Mailing address Attn: Military 8089 South Avenue Boardman, OH 44512 See all important details Show more Did you get the help you needed Yes No Great Were so glad we could help. What worked Anything we can improve (Optional) Submit Cancel Were sorry that didnt solve your issue. What could we have done to help you better Submit Cancel Thanks for your feedback Looking for more info Cancel, hold, or reactivate ATT service for U.S. Cancel wireless service or remove a line Suspend service due to Federal Government deployment Community discussion Explore the wireless forum Ask questions. Go to discussion.
0 Comments
Read More
Leave a Reply. |